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Frequently Asked Questions

We have compiled answers to the questions our students ask most frequently. We hope that the following information will assist you in making your plans.   

 

If you don't see your question on this list, please call us at 888.545.8571.

Questions about Management Concepts Courses and Policies
What courses are available?
How do I register for a course?
When can I expect a confirmation letter?
Where will my class be held?
Can I earn any special credits or recognition by taking your courses?
Do you offer group discounts?
Who are the instructors?
What materials do courses include?
Can I purchase the course manual without attending?
What are the course hours?
What is the last day dismissal time?
What happens if I fail an exam?
How should I dress?
Can federal employees enroll?
Are you on the GSA Federal Supply Service Schedule?
Where can I find information about payment, transfer credits, substitutions, and cancellations?
What if I miss part of the course due to illness or personal emergency?
Where can I find information about your Satisfaction Guarantee?
Can you deliver a course at my location?
What is your open enrollment admissions policy?
Does Management Concepts offer job placement assistance?
Does Management Concepts grant credit for past experience?
What is your Student Conduct Policy?
Are instructors available other than during class time to answer questions?
Can I obligate funds from the current fiscal year to pay for Management Concepts training during the next fiscal year – whether it is open enrollment or contracted courses?
What is your student nondiscrimination policy?
What must I do to successfully complete a course?
What happens if I do not attend a course after registering for it?

 

 

Q: What courses are available?   

Management Concepts develops, continually updates, and delivers over 250 practical, competency-based, results-oriented courses in:
  • Analytics
  • Business Analysis
  • Acquisition & Contracting
  • Financial Management
  • Grants & Assistance
  • Human Capital and Human Resources
  • Leadership
  • Management
  • Professional Skills
  • Project Management

For information about specific courses, please search our online catalog or request a printed catalog.

Q: How do I register?

Please see the Training Registration & Payment Options page or click on a session date on the specific course page.

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Q: When can I expect a confirmation letter?

For information about class confirmation, please see the Terms & Conditions

Q: Where will my class be held?

Management Concepts offers courses at two training centers in the Metro Washington, D.C. area and at local hotels and conference centers around the country. Please check your confirmation letter for information on the exact location of your class.

Q: Can I earn any special credits or recognition by taking your classes?

Yes! Our courses can be used to fulfill a variety of continuing education needs, including college credit ,Continuing Professional Education (CPE)credit, mandatory training for Federal Contract Specialists and CORs/COTRs, certification for government financial managers, certification for project managers, and Continuing Education Units(CEUs). Please note that college credit is only available and will be granted at the discretion of the accepting institution.

Q: Do you offer group discounts?

Yes. For groups of students enrolled in the same session, the following group discounts apply:

     5-9 students receive a 5% discount
     10 or more students receive a 10% discount

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Q: Who are the instructors?

Management Concepts instructors are lifelong teachers – men and women who have mastered their disciplines and practiced them with distinction in public and private sectors. They are:

  • Dynamic presenters
  • Leaders in the interactive classroom
  • Skillful discussion facilitators
  • Grounded in technical knowledge and management strategies
  • Dedicated to the success of their students

Q: What materials do courses include?

Each course includes a specially developed course manual. Materials are timely, engaging, updated continually, and supplemented where appropriate with case studies, exhibits, and practical exercises that reinforce major principles.

In some classes, video examples, computer-based applications, published materials, multimedia, and the Internet also support traditional techniques.

Q: Can I purchase a manual without attending?

Manuals are available only as a part of the course and cannot be purchased separately.
Publications – books, newsletters, and reference guides available in print, on CD-ROMS, and online – may be purchased separately. Our editors continuously maintain and update all publications. 

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Q: What are the course hours?

Our classes are scheduled as follows:

8:00 a.m. to 4:00 p.m.
Acquisition & Contracting
Analytics
Financial Management
Human Capital and Human Resources
Grants & Assistance
Leadership & Management
Project Management

8:30 a.m. to 4:00 p.m.
Retirement Planning

Q: What is the last-day dismissal time?

Five-day courses may dismiss about an hour early on the last day, depending on the timing of the final exam. However, this is on a case-by-case-basis and should not be relied upon for your travel plans.
One- to four-day courses run through the end of the day.
Please note: Make your travel plans according to the schedule outlined in "What are the course hours." To receive a training certificate, you must attend the full course session.

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Q: What happens if I fail an exam?

Students who have failed a course exam are allowed one opportunity to re-test. When the student is unable to re-test at our Washington D.C. facility, an approved proctor may administer the exam.

To have the exam proctored, please fill out the proctor form completely with the proper signatures. Once completed, please send the proctor form back to Management Concepts via email to studentrecords@managementconcepts.com.

Q: How should I dress?

  • Business casual
  • Military uniforms are not required for members of armed services

Q: Can federal employees enroll?

Yes! Federal agencies may take full advantage of Management Concepts and other commercial training sources.
Here’s the background:

Federal Workforce Restructuring Act of 1994 (PL103-226) eliminates distinction between government and nongovernmental training sources.
PL 103-226 also eliminates eligibility requirements for nongovernmental training. (See 5 CFR Part 410.)
Government Employees Training Act (PL 85-507, as amended) enables agencies to sponsor and pay for training by Management Concepts and other nongovernmental sources.

Q: Are you on the GSA Federal Supply Service Schedule?

Management Concepts has negotiated with the General Services Administration to ease the procurement process and provide special pricing for federal government employees who wish to attend group on-site training. For more information, visit Federal Supply Service Schedule 69.

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Q: Where can I find information about payment, transfer credits, substitutions, and cancellations?

See the Terms & Conditions for more information.

Q: What if I miss part of the course due to illness or personal emergency?

You must attend the full session to receive a completion certificate.
In case of illness or unavoidable emergency, you may schedule make-up time with the Registration Department.

Q: Where can I find information about your Satisfaction Guarantee?

To view our Satisfaction Guarantee, see the Terms & Conditions.

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Q: Can you deliver a course at my location?

Call our Program Manager at 703.790.9595 for information about courses at your location.

Client on–site and customized programs offer many benefits:

Economy. You save on tuition costs plus travel expenses and travel time.
Convenience. Training is scheduled to meet your schedule and accommodate your workload.
Targeted training. Your group will be trained at the same time, in the same way, and will benefit from the shared experience. Your organization will feel the immediate impact.
Flexibility. Our customized courses can be combined, lengthened, or shortened with new subjects added or created – and designed specifically for your organization.
Proven instructors. Our instructors are experts in their fields with a commitment to sharing their knowledge and ensuring every course meets the needs of the students.
High – quality reference materials. Each student will receive a complete course manual – an essential reference long after the course is completed.
Visible investment in staff. Holding a client on-site course sends a positive message that your organization is investing in enhancing the skills of your staff and promoting professionalism.

Q: What is your open enrollment admissions policy?

See the Terms & Conditions for more information.

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Q: Does Management Concepts offer job placement assistance?

No, the company does not provide placement assistance.

Q: Does Management Concepts grant credit for past experience?

No, we do not grant credit towards completion of our courses for previous education, training, or professional experience.

Q: What is your Student Conduct Policy?

See the Terms & Conditions for more information.

Q: Are instructors available other than during class time to answer questions?

Yes. If you have a question about material or an issue covered in class, speak with your instructor to arrange a time either before or after class to discuss the matter further.

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Q: Can I obligate funds from the current fiscal year to pay for Management Concepts training during the next fiscal year - whether it is open enrollment or contracted courses?

Yes you can! According to the Government Accountability Office (GAO), it is permissible to use this year’s funds for training that is scheduled for the following fiscal year, which includes open enrollment, contracted on-site courses, or customized training.

The Comptroller General’s Decision (B-238940) permits use of current fiscal year funds to pay for training during the next fiscal year as long as the following three conditions are met:

  • The training meets a bona fide need of the current fiscal year
  • Scheduling of the course(s) must be beyond the agency’s control
  • The time between procurement and performance must not be excessive

For a complete explanation of the Comptroller General’s Decision (B-238940), click here.

It is best to consult your contracting officer for your agency’s specific policy regarding use of end-of-year funds. We are available to assist you in scheduling your training and answer any questions you might have about utilizing these unobligated funds. For more information, contact our customer service representatives at 703.790.9595.

Q: What is your student nondiscrimination policy?

See the Terms & Conditions for more information.

Q: What must I do to successfully complete a course?

To successfully complete a course, you must attend the entire class, participate, complete assignments, and where applicable, achieve a passing score on all graded work.

Q: What happens if I do not attend a course after registering for it?

See the Terms & Conditions for more information.

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