Master compensation and pay in the federal sector! This course will equip you with a thorough understanding of the laws, regulations, and policies that govern federal compensation and pay. You’ll build a solid foundation of federal pay systems, including—but not limited to—the Federal Wage System (FWS), General Schedule (GS), and the Senior Executive Service (SES). You’ll also learn how to administer HR functions within the federal framework and navigate pay and leave laws, compensation issues, and HR actions such as appointments, promotions, and reassignments.

Promote positive federal employer–employee relations that will help support your agency's mission, boost morale, and create a better and more productive work environment. Learn the essentials needed to manage employee performance, implement disciplinary actions, inform employees of federal employment program options, and help employees with problems or complaints.

Deliver exceptional customer service to support your federal HR customers! This course helps you anticipate customer needs, identify issues, and solve problems. Learn how to work with customers in the federal arena through root cause analysis, diagnosing and solving problems, and anticipating customer needs.

Build your knowledge of federal employee benefits. This course will prepare you to counsel current employees, separating employees, and potential retirees regarding their federal employee benefits. After taking this course, you will be able to effectively inform federal employees about their benefits, answer frequently asked questions, and identify when and where to escalate technical issues.

Build your understanding of the integrated nature of federal human resources (HR) functions and their role in the strategic management of the government's workforce. This course emphasizes the importance of a comprehensive perspective within federal government HR, recognizing the substantial influence HR decisions have on public administration. You will explore how collaborative efforts in the areas of compensation and benefits, talent acquisition, talent development, employee performance, employee relations/employee accountability, and labor relations contribute to the operational excellence and service delivery in the federal government.

Learn how to bring new talent into federal organizations. This course provides a strategic and tactical approach to federal staffing, recruiting, selection, placement, onboarding, and employee development. You will explore the organization’s need, analyze data to make better hiring decisions, select candidates, and position new hires for success.

Attract, hire, retain, and develop a skilled and high-performing workforce that drives organizational success. In this course, you will learn how to align your organization’s strategic and workforce plans, identify gaps, and inform succession planning using industry best practices, including OPM’s Strategic Workforce Planning Model.

Prepare for retirement with confidence. In this course, you’ll gain an in-depth understanding of the Federal Employees Retirement System (FERS) and best practices for transitioning into retirement. Through immersive exercises and strategic action-planning, you’ll learn how to weigh crucial financial and psychological factors, maximize your retirement annuity and benefits, and prepare the perfect retirement packet.

Increase HR operational efficiencies and performance through streamlining operations and optimizing processes on both a department and individual level. In this course, you will gain in-depth knowledge on benchmarking, service level agreements, and ways to evaluate and reward performance.

Increase the probability of successful HR outcomes by using the most effective tools, techniques, and best practices for preparing and communicating HR data and making data-driven decisions. Throughout this course, you will learn how to leverage HR analytics to add value to your organization and which regulations and reporting requirements are most useful and relevant to your position. By applying the Analytics Process Model and utilizing Microsoft Excel, you'll be ready to organize, analyze, and present HR data.

Gain a comprehensive overview of Federal HR and how it works, including processes, tools, and rules and regulations. You will then culminate your learning experience with with a capstone exercise based around a real-world Federal HR scenario.

Build a comprehensive foundation to navigate the unique dynamics of human resources (HR) within the federal government. HR professionals are responsible for understanding the finer details of HR within the federal government and the laws and practices governing this landscape. Whether you’re an aspiring HR practitioner, a new hire, or someone transitioning into the federal HR field, this course equips you with essential knowledge and skills to navigate the federal HR landscape.

Explore best practices to conduct and evaluate job analysis results to develop assessment methods for recruiting top candidates for your organization. Throughout this course, you will learn to develop candidate ratings, evaluation instruments, and structured interview questions in preparation for hiring. Discover how to conduct a job analysis, create job opportunity announcements, and craft candidate assessments to identify the most-qualified candidates that can fulfill your agency’s mission.

Learn to develop and maintain successful labor and management relations to support employee engagement and prevent budgetary overruns. Through role-play activities and scenario-based learning, you will develop the skills necessary to effectively ensure productive outcomes between employees and management.

Classify positions with confidence! This course provides an overview of the fundamental requirements for position classification in the General Schedule and the Federal Wage System. During class, you use a systematic approach to practice classifying Federal positions to support effective staffing and regulatory and legislative compliance.

Learn strategies to overcome position management challenges and best practices for how to use position management to influence organizational success. You will also develop skills and tools for organizational design, workforce alignment, job description development, and organizational gap mitigation.

Help your agency navigate the future through succession planning. Explore the principles of succession planning, where to derive the data for your plan, and what steps to follow to develop, implement, and manage your plan. Get hands-on experience developing elements of a succession plan using industry best practices, including OPM's Succession Planning Model.

Learn strategies for helping federal employees develop new skills that prepare them for career growth. Get an overview of tools used to assess natural abilities, skills, motivators, and work-style preferences. Using this information, you will practice assisting federal employees in developing their career strategies and creating an action plan that will help promote career growth.

Gain valuable skills in problem-solving and negotiating to support your work as an HR consultant and grow your ability to foster partnerships between management and employees. Learn how to create and implement HR policies, programs, and processes to improve workforce performance and understand the link between HR and customer service.