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Compensation and Pay Setting in the Federal Government
Master compensation and pay in the federal sector! This course will equip you with a thorough understanding of the laws, regulations, and policies that govern federal compensation and pay. You’ll build a solid foundation of federal pay systems, including—but not limited to—the Federal Wage System (FWS), General Schedule (GS), and the Senior Executive Service (SES). You’ll also learn how to administer HR functions within the federal framework and navigate pay and leave laws, compensation issues, and HR actions such as appointments, promotions, and reassignments.
Employee Relations
Promote positive federal employer–employee relations that will help support your agency's mission, boost morale, and create a better and more productive work environment. Learn the essentials needed to manage employee performance, implement disciplinary actions, inform employees of federal employment program options, and help employees with problems or complaints.
Exceptional Customer Service in Federal HR
Deliver exceptional customer service to support your federal HR customers! This course helps you anticipate customer needs, identify issues, and solve problems. Learn how to work with customers in the federal arena through root cause analysis, diagnosing and solving problems, and anticipating customer needs.
Federal Employee Benefits
Build your knowledge of federal employee benefits. This course will prepare you to counsel current employees, separating employees, and potential retirees regarding their federal employee benefits. After taking this course, you will be able to effectively inform federal employees about their benefits, answer frequently asked questions, and identify when and where to escalate technical issues.
Federal HR Business Partner Essentials
Build upon your federal HR customer service skills by learning how to strategically partner with your customers in your role as an HR business partner (HRBP). This course provides essential building blocks for understanding HR challenges from your customers' perspectives. Practice using analytical approaches to make data driven decisions. The learning experience includes hands-on, multimedia scenarios, exercises, and learning activities designed to help you actively explore the broader impact of your decisions across organizational levels and identify solutions that align with both the short- and long-term goals of an HRBP.
Federal Human Resources (HR) Functions
Build your understanding of the integrated nature of federal human resources (HR) functions and their role in the strategic management of the government's workforce. This course emphasizes the importance of a comprehensive perspective within federal government HR, recognizing the substantial influence HR decisions have on public administration. You will explore how collaborative efforts in the areas of compensation and benefits, talent acquisition, talent development, employee performance, employee relations/employee accountability, and labor relations contribute to the operational excellence and service delivery in the federal government.
Federal Talent Acquisition
Learn how to bring new talent into federal organizations. This course provides a strategic and tactical approach to federal staffing, recruiting, selection, placement, onboarding, and employee development. You will explore the organization’s need, analyze data to make better hiring decisions, select candidates, and position new hires for success.
Federal Workforce Planning
Attract, hire, retain, and develop a skilled and high-performing workforce that drives organizational success. In this course, you will learn how to align your organization’s strategic and workforce plans, identify gaps, and inform succession planning using industry best practices, including OPM’s Strategic Workforce Planning Model.
FERS Retirement Planning for Federal Personnel
Prepare for retirement with confidence. In this course, you’ll gain an in-depth understanding of the Federal Employees Retirement System (FERS) and best practices for transitioning into retirement. Through immersive exercises and strategic action-planning, you’ll learn how to weigh crucial financial and psychological factors, maximize your retirement annuity and benefits, and prepare the perfect retirement packet.
Getting Efficient: Optimizing HR Operations
Increase HR operational efficiencies and performance through streamlining operations and optimizing processes on both a department and individual level. In this course, you will gain in-depth knowledge on benchmarking, service level agreements, and ways to evaluate and reward performance.
HR Analytics
Increase the probability of successful HR outcomes by using the most effective tools, techniques, and best practices for preparing and communicating HR data and making data-driven decisions. Throughout this course, you will learn how to leverage HR analytics to add value to your organization and which regulations and reporting requirements are most useful and relevant to your position. By applying the Analytics Process Model and utilizing Microsoft Excel, you'll be ready to organize, analyze, and present HR data.
Introduction to Federal Human Resources (HR)
Build a comprehensive foundation to navigate the unique dynamics of human resources (HR) within the federal government. HR professionals are responsible for understanding the finer details of HR within the federal government and the laws and practices governing this landscape. Whether you’re an aspiring HR practitioner, a new hire, or someone transitioning into the federal HR field, this course equips you with essential knowledge and skills to navigate the federal HR landscape.
Job Analysis and Hiring Assessment
Explore best practices to conduct and evaluate job analysis results to develop assessment methods for recruiting top candidates for your organization. Throughout this course, you will learn to develop candidate ratings, evaluation instruments, and structured interview questions in preparation for hiring. Discover how to conduct a job analysis, create job opportunity announcements, and craft candidate assessments to identify the most-qualified candidates that can fulfill your agency’s mission.
Position Classification
Classify positions with confidence! This course provides an overview of the fundamental requirements for position classification in the General Schedule and the Federal Wage System. During class, you use a systematic approach to practice classifying Federal positions to support effective staffing and regulatory and legislative compliance.
Position Management
Learn strategies to overcome position management challenges and best practices for how to use position management to influence organizational success. You will also develop skills and tools for organizational design, workforce alignment, job description development, and organizational gap mitigation.
Processing Personnel Actions in Federal HR
Gain the essential skills needed to accurately and efficiently manage personnel actions in the federal government. You’ll build proficiency to accurately process, route, review, and finalize personnel actions by exploring everything from the legal foundation and key regulations to real-world workflows. Through practical scenarios and detailed guidance, you will learn to handle complex actions, mitigate compliance risks, and avoid costly errors.
Supporting Professional Growth in Organizations
Learn strategies for helping federal employees develop new skills that prepare them for career growth. Get an overview of tools used to assess natural abilities, skills, motivators, and work-style preferences. Using this information, you will practice assisting federal employees in developing their career strategies and creating an action plan that will help promote career growth.
Writing Federal Position Descriptions
Build the practical skills to develop general schedule (GS) position descriptions (PDs) in the federal government. This course provides the foundational knowledge and guidance required to effectively collaborate with others to write accurate, clear, and concise PDs. You will explore the context in which PDs are drafted and learn the standards, federal laws, and regulations that govern federal PDs. The capstone exercise will challenge participants to apply their learning and implement best practices. Outcomes include accuracy, compliance, efficiency, and contextual understanding of PDs in the federal landscape.