Optimize Your Experience
Here, you’ll find the essential technology specifications and guidelines necessary to ensure a seamless and efficient learning experience with our courses and resources. Whether you’re accessing our virtual training programs or utilizing our digital tools, following our recommended guidelines will help you stay prepared and connected.
Stay Prepared
The best way to ensure that you can connect to the technology you need is to prepare beforehand. We encourage you to check and test your technology ahead of your classroom experience.
Your Online Resources
Learning Hub and Student Central are both learning management systems (LMS) that provide you with access to course materials, class schedules, and exams. While all Open Enrollment classes and cohort programs utilize the Learning Hub, certain agencies continue to utilize Student Central for Private Group Training, which will be indicated in our correspondence with you.
- You will log into the Management Concepts LMS to access course materials, pre-class assignments, and exams (depending on the course). Your LMS username is the email address we have on file.
- To ensure the security of your information, Management Concepts has begun rolling out Okta, an identity management system. Starting with Learning Hub LMS classes on or after 9/3/2024, you will be accessing the LMS with your Okta secure sign on. Approximately 3 weeks up to the start of your class, you will receive an email ([email protected]) to set up your password and recovery method using Okta. Once set up, you can login to our Learning Hub LMS using Okta at https://managementconcepts.instructure.com/login/saml
- If your last class in our Learning Hub LMS was prior to 9/3/2024, click here to login with your legacy username and password.
- If you are having an issue with your password or logging into the LMS, contact our technical support team via the Live Chat option on our website or by calling 844-876-7476 and pressing 3.
Your Virtual Classroom
Note: Most of our classes use Adobe Connect as the primary delivery platform.
- Adobe Connect Classroom
- Run a meeting test to ensure that things run smoothly on the day of your class
- Select this link or paste it into your browser: https://managementconcepts.adobeconnect.com/common/help/en/support/meeting_test.htm
- Select Run Diagnostic Test
- When running this diagnostic test, Adobe will test your camera, though they are not typically used in our classes
- On the morning of your class, log in to the virtual classroom 30 minutes prior to the start time. A direct link to your virtual classroom will be emailed to you prior to class.
- When signing into your classroom in Adobe Connect, you will have a landing page asking to test your headset and microphone prior to entering the classroom. Please test at this point.
- If your class is designated to use a conference line for audio, please bypass the audio test by selecting Enter room in the upper right-hand corner of the classroom landing page
Technical Troubleshooting
Still Experiencing Technical Issues?
Please reach out to technical support at 844.876.7476.
