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20 Pillars of Great Project Management

20 Pillars of Great Project Management icon

Efficient project delivery relies on organizing all the necessary elements in a systematic manner. Essentially, the way you handle the project execution serves as an indicator of your ability to successfully achieve the desired results.

A major obstacle to effective project management often arises from an expanding scope. Yet, establishing and sticking to the project scope from the outset can facilitate timely and successful delivery.

Efficient scope management encompasses:

  • Precisely outlined deliverables that are agreed upon by all stakeholders.
  • Transparently stating the allocated time and resources from the beginning.
  • Establishing the permissible level of modifications to the project scope and outlining the approach to address such changes.

With that being said, the project manager’s comprehension of requirements and expectations also plays an essential role in this process. By defining the project scope, the team gains clarity on upcoming tasks and can effectively coordinate their efforts to meet deadlines.

This is where project management skills come in the form of the pillars of great project management.

Developing project management skills is essential for becoming a proficient project manager. Acquiring a diverse skill set involves mastering technical aspects like project scoping and portfolio management, as well as soft skills such as adaptability. By refining these skills, you are enhancing your ability to excel in your role.

What Is Project Management?

Project management involves the efficient organization and execution of tasks while also facilitating the productivity of your team. In the past, project managers needed training and certification in complex project management tools. Traditional methods were challenging to implement and demanded ongoing upkeep, leading to the establishment of the role of “project manager.”

Now that you know what project management involves, let’s take a look at the top twenty managerial skills for effective management:

20 Soft Skills for Project Management

Soft skills, also known as “non-technical skills”, are essential for enhancing the quality of work without relying on technical expertise or specific tools. Referred to as “interpersonal skills” or “people skills”, they play an important role in facilitating collaboration and communication with others in the workplace.

The following list outlines the top 20 soft skills required for effective project management:

Communication

Miscommunication frequently occurs when collaborating with a team of individuals. Enhancing your communication abilities and preventing such occurrences will result in smoother project execution and a more pleasant experience.

To develop effective communication skills, it is essential to practice openness and honesty with your colleagues. This necessitates establishing a strong foundation of trust among team members. Encourage your team to freely express their thoughts and ideas during discussions, even if they differ from your own.

Interpersonal Skills

While technical skills are essential for understanding the project’s requirements and objectives, it’s the interpersonal skills that enable project managers to effectively lead teams, communicate with stakeholders, and navigate the complexities of human interactions within the project environment.

Building a cohesive and high-performing team is essential for project success. Project managers should focus on fostering a collaborative and inclusive team environment where team members feel valued, respected, and motivated to contribute their best work. This may involve team-building activities, regular team meetings, and recognizing and rewarding individual and team achievements.

Leadership

Based on the findings of PMI’s Pulse of the Profession® survey, a significant 32% of project management professionals emphasize the importance of possessing both technical expertise and leadership skills.

As a leader, it becomes essential to comprehend the inner workings of teams and identify the key attributes of an effective team. Teams are a dynamic entity that undergoes constant change, engaging in discussions about objectives, evaluating ideas, and making decisions to achieve predetermined goals.

Prior to embarking on a specific project, it is imperative to establish clear definitions and understanding of tasks and objectives among all team members. Additionally, a leader bears the responsibility of assigning tasks based on individual team members’ capabilities.

Collaboration

In project management, collaboration follows the same general definition: it is a group effort toward a shared objective.

The foundation of project management is teamwork. Collaboration in project management facilitates faster and more effective task completion. Coordination between teams allows you to obtain important project insights that may not be available inside your own team. Projects with multiple minds working on them are naturally more innovative and well-developed.

Participate in talks more often to enhance your ability to work with others. Make use of strategies like active listening to maintain your attention and engagement while others are communicating with you. Although it may seem easy, developing open communication, lowering barriers, and co-creation skills are essential for a cooperative team.

Flexibility

Parts of your project will inevitably alter, whether it’s for this project or the next one. Perhaps your goals or deadline change, in which case your workflow needs to be adjusted. Proficient project managers have the ability to change course and adjust to novel circumstances, ensuring that their project team stays on course.

The key to becoming more flexible is knowing how and when to change course. You must comprehend who you are in order to do this. Other soft skills, like mindfulness and self-awareness, might assist you in better understanding and controlling your emotions that are frequently erratic during times of change.

Flexibility involves being open to new ideas, approaches, and perspectives. A project manager who is receptive to alternative solutions can explore creative avenues to overcome challenges and optimize project outcomes.

Vision

Vision in project management can be defined as the ability to envision the desired future state of a project and to inspire and align team members toward achieving that vision. It involves setting a clear direction, defining goals and objectives, and communicating a compelling picture of what success looks like.

Visionary project managers possess a forward-thinking mindset, anticipating future challenges and opportunities and proactively planning for them. They don’t just focus on the present; they are always looking ahead to ensure the project stays on track toward its ultimate goal.

They think strategically, understanding how each project fits into the larger organizational strategy. This allows them to align project objectives with the broader goals of the organization, ensuring that every effort contributes to its overall success.

Time Management

Accurately estimating the time required for each task is essential for effective scheduling. Project managers should consider factors such as task complexity, resource availability, and potential risks when estimating task durations.

They must prioritize tasks based on their importance and urgency. Using techniques such as the Eisenhower Matrix can help sort tasks into four categories:

  1. Neither urgent nor important
  2. Urgent but not important
  3. Important but not urgent
  4. Urgent and important

This helps in focusing on high-priority tasks first.

Project managers often face interruptions such as meetings, emails, and unexpected issues. It’s important to manage these interruptions effectively by setting aside dedicated time for focused work and minimizing distractions when working on critical tasks.

Leveraging time management tools and software can streamline processes and improve efficiency. Project management tools like Trello, Asana, or Microsoft Project offer features for task scheduling, collaboration, and tracking progress.

Team Management

Since project management is all about teamwork, project managers must learn people skills in order to maintain the productivity of their teams. To maintain cooperation and a positive work environment, it calls for an understanding of dispute resolution. Team-building exercises are a great way to get initiatives underway and foster relationships that will last through thick and thin.

Conflict Resolution

Conflict will inevitably come up while managing projects. It’s possible that a stakeholder desires to alter the project’s parameters. Or perhaps you failed to meet your deadline or budget. In order to make everyone feel heard and supported, conflict resolution entails addressing every side of the dispute.

If someone comes up to you with a complaint, give them your full attention while you strive to think of a solution that benefits everyone. Even in those situations where it isn’t possible, having a patient and empathic talk can help settle a potentially tense situation and produce better results.

Conflict situations can be emotionally charged, but project managers must remain calm and composed to facilitate constructive discussions and resolution. Keeping emotions in check helps project managers think rationally, communicate effectively, and lead by example. This skill also sets a positive tone for resolving conflicts peacefully and respectfully.

Project managers often serve as mediators to facilitate discussions and negotiations between conflicting parties. Mediation involves impartially guiding the conversation, encouraging active participation, and helping parties find common ground. Project managers should remain neutral and unbiased while fostering a collaborative atmosphere conducive to resolution.

Critical Thinking

Like problem-solving, critical thinking lacks a “solution.” You cannot “win” at it. However, you can learn to approach situations logically rather than making emotional conclusions. Good critical thinkers prepare themselves to assess the material in front of them and draw conclusions based on the evidence, similar to how Sherlock Holmes solves mysteries.

To develop critical thinking, take yourself out of the situation and question yourself: How did I arrive at this conclusion? Is there a different answer? Is it possible that I am being biased because of the contradicting information I received? Emotional decisions aren’t always negative. Some of them come from passion and those are the best ones.

This makes critical thinking an effective strategy to ensure that you are approaching an issue from the correct perspective.

Negotiation Skills

Project managers often need to negotiate with stakeholders, vendors, and team members to achieve mutually beneficial outcomes. Negotiation skills involve understanding interests and priorities, seeking common ground, and reaching agreements that satisfy all parties involved. Effective negotiation can help resolve conflicts, overcome obstacles, and secure resources needed for project success.

Before entering any negotiation, thoroughly prepare by researching the topic, understanding the needs and interests of all parties involved, and knowing your own objectives. Analyze the project requirements, constraints, and risks to anticipate potential points of negotiation. Know your alternatives and what you are willing to concede or compromise on.

Emotional Intelligence

Emotional intelligence is the ability to understand and manage one’s own emotions, as well as effectively navigate interpersonal relationships. Project managers with high emotional intelligence can empathize with team members, resolve conflicts diplomatically, and maintain composure under pressure. This skill is particularly important for building rapport, fostering trust, and cultivating a positive work environment.

A key responsibility of project managers is to assemble and lead a high-performing team. Emotional intelligence enables managers to recognize and appreciate the unique strengths and contributions of each team member. By providing constructive feedback, recognizing achievements, and showing empathy, managers can foster a positive work environment where team members feel valued and motivated to perform at their best.

Organization

For many project managers, the most daunting soft skill is organization. Some people believe that organization is something you “are born with” or “don’t have.” However, just as with all the other project management abilities covered above, you may hone your organizing abilities and become a modern-day Marie Kondo.

Organizational skills are instrumental in creating comprehensive project plans. Project managers must organize various elements, such as tasks, resources, timelines, and budgets, to develop a roadmap for project execution.

Establishing (and maintaining) a foundation of truth for the work you and your team do is the best approach to improving as an organizer. Because work is so separated from us – the average employee flips between ten tools daily – we are frequently chaotic. Consider employing a digital organization tool that serves as your team’s single source of truth, rather than dividing your time between ten different programs.

Efficient allocation of resources, including human resources, finances, and materials, requires strong organizational abilities. Project managers need to assess resource availability, prioritize needs, and allocate resources effectively to ensure project objectives are met within constraints.

Delegation

By delegating tasks, project managers can leverage the skills and expertise of their team members, maximize efficiency, and focus on high-level project objectives. This allows project managers to divide the workload and accomplish more in less time.

By assigning tasks to team members with the appropriate skills and experience, project managers can ensure that each task is completed efficiently and effectively. This keeps the project moving forward according to schedule.

Every team member brings unique skills, knowledge, and expertise to the project. Through delegation, project managers tap into these diverse skill sets and assign tasks to individuals who are best suited to handle them. This not only improves the quality of work but also empowers team members to contribute their expertise and take ownership of their responsibilities.

Decision-Making

Effective decision-making skills are essential for project managers to navigate uncertainties, solve problems, and achieve project objectives.

Project managers must be able to analyze complex situations, data, and information to identify patterns, trends, and insights that can inform their decisions. Analytical thinking involves breaking down problems into smaller components, considering various factors and perspectives, and evaluating the potential outcomes of different courses of action.

Decision-making in project management involves assessing and managing risks to minimize their impact on project outcomes. Project managers must be able to identify potential risks, evaluate their likelihood and severity, and develop risk response strategies to mitigate or avoid negative consequences. This requires a proactive approach to risk management and the ability to make timely decisions to address emerging risks.

Adaptability

Being adaptable allows project managers to respond effectively to changing circumstances, unexpected challenges, and evolving stakeholder needs throughout the project lifecycle.

Projects often operate in environments characterized by uncertainty, ambiguity, and complexity. An adaptable project manager can navigate these challenges effectively, adjusting plans and strategies as needed to achieve project goals.

Moreover, stakeholder needs and priorities can change throughout the project lifecycle. An adaptable project manager stays attuned to these changes, actively engaging with stakeholders to understand their evolving requirements and expectations.

In today’s competitive business landscape, innovation is key to staying ahead of the curve. An adaptable project manager fosters a culture of innovation within the project team, encouraging creative thinking, experimentation, and continuous improvement.

Instead of fighting change, develop a mindset that embraces it as a growth and improvement opportunity. View challenges as learning experiences that can help you develop new skills and perspectives.

Trust-Building

Gaining the confidence of team members is important to good leaders. Being open and honest with the team about decisions, sharing information, involving team members in the decision-making process, and showing genuine interest in each team member’s development, project managers can foster trust inside their organization.

Building trust is a highly valued soft skill since it allows team members to flourish when they have faith in one another, while those who lack it frequently find it difficult to survive. Believing that fellows will carry out their responsibilities quickly and expertly while offering frank feedback fosters trust amongst members of the project team. All organizational levels may be encouraged to provide confidence and honest information by this trust.

Trust fosters a sense of unity among team members, encouraging them to work together towards common goals. When team members trust each other, they are more likely to share information, offer support, and collaborate effectively.

Project managers should lead by example in this area. They should model the behavior they want to see in their team members. By demonstrating honesty, integrity, and transparency in their actions and communications, project managers can set the tone for trust within the team.

Motivation

One of the main responsibilities of leadership is inspiring others, and this is now an essential soft skill in project management. We refer to motivation as the “will to act.” All individuals possess intrinsic motivational factors, and it is important for managers to identify each team member’s motivational forces in order to harness them and positively impact their conduct.

It is vital for leaders to remember that talking to and counseling their team members will probably have a greater impact than making promises and hoping for the best.

Attention to Detail

In project management, meticulousness and thoroughness are essential for ensuring that tasks are completed accurately, timelines are met, and project objectives are achieved. Project managers must identify and address potential risks that could derail a project. Attention to detail enables them to anticipate and mitigate risks effectively, minimizing the likelihood of costly setbacks.

Clients, team members, and other stakeholders expect projects to be executed with precision and professionalism. Attention to detail demonstrates a commitment to meeting expectations, fostering trust and satisfaction.

Patience

Losing patience when things don’t go as planned won’t fix anything. If you rush through a project, you are bound to make mistakes and as a project manager, the blame will fall on you.

Effective project management requires careful planning, but it doesn’t guarantee that problems won’t arise. If you are impatient, the problem will get worse regardless of whether it is a modification request or stakeholders’ irrational expectations.

Final Word

Although twenty skills may seem like a lot, keep in mind that you don’t have to be proficient in every ability on this list. Certain ones, like delegation and emotional intelligence, are only applicable to particular teams. Others, like organization, become almost natural with the right tools and a little concentration.

Remember that practice is the key to improving your project management abilities. For every project, set a goal for yourself to master new skills. This could be learning how to use a new visual project management tool like Kanban, creating your first project plan, or improving your time management.

Join Us in Elevating Your Federal Career

Are you a federal employee looking to enhance your skills and make a greater impact within your agency? Management Concepts has the expertise to help you achieve your professional goals and maximize your potential in the federal workforce.

With years of experience catering specifically to federal employees, we understand the unique challenges and requirements of working within the federal government. Our training programs are tailored to address these needs, ensuring that you receive the most relevant and effective training possible.

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